Chloe, along with Toshi, lives with Ian and she has made a huge difference in his life. Starting with walking on a leash, through a long-distance train journey, and to a life around London, Chloe decided she was going to be a service cat and help Ian as much as she could. 

Ewan listens to Ian as he talks about how Chloe became his service cat, the positive and negative reactions from businesses to Chloe, and how he hopes to train Toshi alongside Chloe.